THE CONCOURSE

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The concourse is considered as a rectangular area lying to the south of a wide corridor running east/west across the platform entrances.

The Corridor

South Side, from the Northwest Corner of the Concourse

  pillar with 5 phones on boards radiating from it
pillar with 4 phones
blank door
double glass doors into Station Reception

These doors push, but there is also a press pad to the right of them at wheelchair height. The desk is straight opposite the doors.

Continuing West, Beyond Station Reception

  blank door
glass panel
blank door
Millie’s Cookies (counter)
AMT Coffee Lounge, seating area then counter
blank door
recessed photo booth
left luggage counter
trolley point
recessed door into corridor with blank door on left (east)
door into British Transport Police office, desk in front of you
pillar
blank metal door

West End

  doorway to car park and Melton Street
blank door

North Side, Going East

  entrance to platforms 16 - 18, pillar in the middle of the entrance
glass wall
double door into waiting room, press plate on right of door to open
recess with 2 Nat West and Royal Bank of Scotland cash machines
pillar with defibrillator

The wall now recedes to widen the corridor.

Continuing East on North Side

  kiosk, dry cleaning shoe repair, key cutting
Joshi’s Kitchen, counter selling Indian food
hoardings
entrance to platforms 12 - 15
hoardings
Journey’s Friend, recessed counter
WH Smith, wide entrance
4 seats
WH Smith entrance
mobile newspaper stand
Silverlink train information stand
entrance to platforms 8 - 11
hoarding
Delice de France, recessed counter
Upper Crust, counter
vending machine
entrance to platforms 4 - 7
Ixxy’s Bagels, recessed counter
Taste (sandwiches), recessed counter
entrance to platforms 1 - 3
information boards
blank door

Wall juts south

East Side

  door to luggage shop

Continuing East

  door to luggage shop
Sweet Express
photo booth
recessed blank door
empty shop (at the time of our survey)
recess with blank door on west side

East End

  Claire’s Accessories

South Side, Going West

  exit from toilets (3 turnstiles angled south-west-north-east)
2 pillars
entrance to toilets and babycare (3 turnstiles angled north-west to south-east, 20p entrance fee)
2 change machines
2 entrances to Threshers
recessed blank door
photo booth
blank door
defibrillator on wall
map vending machine
14 phones
side entrance to food area
northeast corner of concourse
3 pillars, stalls within concourse, see below
northwest corner of concourse

Around The Concourse, Clockwise from the Northeast Corner

East Side

  2 entrances to food area separated by a pillar
steps to upper area
Currency Express, counter entrance to food area
WH Smith
2 doors out towards Eversholt Street with pillar between

South Side

  4 doors out to plaza
3 pillars, slightly in from side with 4 phones on each
long O2 sales area and display
long counter for hotels/travel/tours
Argentis, jewellery counter
3 doors onto plaza

West Side

  2 doors out towards Melton Street
trolley point
wall juts out, east
2 Nat West cash machines
Royal Bank of Scotland cash machine
entrance to ticket office for future travel (queues inside snake between flexible barriers)
2 FastTicket machines
Virgin Trains customer information point
entrance to ticket office for today’s travel
prepaid ticket machine
5 FastTicket machines
3 prepaid ticket collection windows
FastTicket machine

North Side, South of the Pillars Bounding the Corridor

  Souper Douper, soup kiosk (south of pillar)
Tie Rack, (south of pillar)
cruciform display information boards
Swatch, kiosk (south of pillar)

Within the Concourse

From west to east across the centre of the concourse are 3 kiosks:

South of these are two large structures

The Western Structure Towards the South of the Concourse

West Side

  entrance to Chocology, near southwest corner
8 seats

North Side

  entrance to Accessorise
4 seats
2 post boxes second class then first class
flower kiosk juts north of the structure

Recess

West Side
  blank
South Side
  escalator from taxi drop-off
steps from taxi drop-off
4 seats
East Side
  trolley point

End of North Side

East Side

  map vending machine
upward escalator from Underground
central steps
downward escalator to Underground

South Side

  blank, narrow corridor between this structure and stalls on south side of concourse

The Eastern Structure to the South of the Concourse

North Side

  2 windows for London travel information
steps down to taxis and carpark
entrance to Boots

East Side

  windows
entrance to Boots

South Side

  blank

West Side

trolley point
(Christmas tree at the time of our survey)

The Food Area

This is a horseshoe with seating in the centre.

Going Anti-Clockwise from the South Entrance, (next to WH Smith)

South Side

  Cafe Ritazza
seating area
door in corner to Marks & Spencer Simply Food

East Side

Sbarro Italian Eatery
Upper Crust
Burger King, in the corner

North Side

  Delice de France
seating area

The Upper Level

To Reach the Upper Level

From the concourse, go up 10 steps, going east, turn right (180 degrees), up 10 steps, going west, turn right again (180 degrees) and go up 6 steps, going east onto a landing.

The Landing at the Top of the Steps from the Concourse

North Side

  First Class lounge

East Side

  Medi Centre, (health centre, not first aid)

South Side

  Britannia Pub

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DETAILED DESCRIPTION

EUSTON STATION

© 2004, Terry Robinson