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If you enter the station from Great Western Road, via the escalators, the ticket sales/assistance window is at the right-hand end of the far wall of the booking hall.
If you enter from the forecourt, turn left and find the ticket sales/assistance window on your left, beyond the door to the Station Supervisor's office.
The station is open between 6:30 am and 11:20 pm.
Holders of concessionary cards (disabled and over 60) are required to buy a 40p concession ticket, whilst blind people with passes are encouraged to collect a free ticket from the sales window. The free tickets are single journey tickets which operate the automatic gates.
© 2005, Terry Robinson