THE MAINLINE CONCOURSE

DESCRIBE ONLINE

Overview

This is a D-shaped space with the straight (southwest) side running approximately northwest/southeast. The platforms, numbered 1 - 19 from southeast to northwest, leave from the southwest side.

The curved side includes exits 1 to 6 going anti-clockwise from the southeast end, plus a range of retail outlets. The ticket office and travel information centre are between exits 3 and 4, whilst the exit to Waterloo East Station is between the Reef Bar and Burger King.

The centre of the space contains more retail outlets with exit 7, to the Waterloo & City line opposite platforms 7 - 8 and the exit to the Underground station opposite platform 18.

On 12 December 2008, I was told that gates are being installed at the entrances to each platform. We'll provide the details when this work is complete.

Around the Concourse

Southeast Side, Going Northeast

Whistlestop Food and Wine
exit 1

Northeast Side, Going Northwest

This curves away from the platforms to exit 3, then curves back in towards the northwest end.

photo booth
pillar with 4 phones
2 Link cash machines
2 Nat west cash machines

For these cash machines, you queue from the northwest, then follow the barrier round to your left then back along the wall.

Continuing Northeast Side

wall retreats

Southeast Side

timetables

Continuing Northeast Side

defibrillator
2 windows
blank door
Wellesley Free House, down steps
Accessorize
recess to exit 2
hoarding
M&S; Simply Food, two entrances
Reef Bar, up steps
Monsoon
flower stall
lift towards Waterloo East Station, advertising Medi Centre
steps towards Waterloo East Station
down escalator from Waterloo East Station
up escalator towards Waterloo East Station
steps towards Waterloo East Station
Burger King, chairs and tables outside, go between tables to either of two entrances
Costa Coffee, chairs and tables outside, entrance between tables
exit 3, side entrance to Costa Coffee on southeast side
RBS cash machine
Nat West cash machine

For these cash machines, queue away from the exit (northwest) then turn right past the machines.

Continuing Northeast Side

Bagel Factory, jutting out
WH Smith, first entrance
card only ticket machine
WH Smith, second entrance
ticket machine
entrance to ticket office
card-only ticket machine
2 cash and card ticket machines
card-only ticket machine
blocked door to ticket office
card-only ticket machine
2 cash and card ticket machines
card-only ticket machine
blocked door to ticket office
cash and card ticket machine
exit from ticket office
cash and card ticket machine
4 seats
card-only ticket machine
entrance to travel centre
card-only ticket machine
4 seats
exit 4, to Tenison Way
ladies toilets, go down two flights of steps then turn right
seating area for Cafe Bonaparte, jutting out
gents toilets, go down two flights of steps and turn left.
Boots, two entrances
Nero Express Coffee, jutting out at angle
door to bureau de change
exit 5
doorway to Eurostar House
door to British Transport Police

Northwest Side

exit 6

Southwest Side, Going Southeast

barrier across former Eurostar section
statue of Terrence Cuneo
newspaper stand
3 x 4 phones
wall retreats
4 phones
exit from platforms 17 – 19
escalator and steps entrance to Underground station
entrance to platforms 17 – 19
entrance to platforms 15 – 16
entrance to platforms 13 – 14
entrance to platforms 12 – 13
left luggage
entrance to platform 11
entrance to platforms 9 – 10
entrance to platforms 7 – 8
entrance to platforms 5 – 6
entrance to platforms 3 – 4
entrance to platforms 1 – 2

Within the concourse, Going Southeast from Exit 6

The Body Shop, between the travel centre and the escalator entrance to the Underground station, enter facing northwest
newspaper stand, outside the exit from the ticket office, opposite platform 18
information rack, outside the ticket office, opposite platform 16
staffed information desk, outside the ticket office, opposite platform 16
cross-shaped information display, opposite platform 15
Paperchase, between WH Smith and platforms 12 – 13, seats to northeast and southwest side of building, you enter facing southeast
leaflet rack and staffed information desk (facing the platforms), outside Costa Coffee, row of change to timetable notices between these and platform 12. These notices may not be a permanent feature.
WH Smith, entrance facing platforms 10 - 11 and the Waterloo East exit

Outside WH Smith

Northwest Side, Going Southwest

cash and card ticket machine
card ticket machine
cash and card ticket machine
card ticket machine
cash and card ticket machine
card ticket machine

You queue from the southwest side.

Southwest Side, Going Southeast

newspaper stand
entrance

Southeast Side

seats

Continuing down the concourse

exit 7, opposite platforms 7 - 8

Around Exit 7

Southwest Side, Going Southeast

Upper Crust
Cranberry

Southeast Side, Going Northeast

seats
exit 7
Lewin Express, Shirt Makers

Northeast Side, Going Northwest

Lewin Express, Shirt Makers, opposite M&S; Simply Food
Tie Rack, opposite the Reef Bar

Northwest Side, Going Southwest

Tie Rack
Threshers Wine

Continuing Down the Concourse

block of ticket machines

Southwest Side, Going Southeast

cash and card
card
cash and card
card

Continuing Down the Concourse

Information booth, opposite platform 4, facing the platform

Between exit 2 and Platform 4, Going away from Exit 2

leaflet rack

ticket machines, facing exit 2, from the left

card
card and cash
card
card and cash

you queue from the right. There’s a leaflet rack beyond each end of this bank of ticket machines.

Continuing down the concourse

mobile information boards, opposite tracks 2 – 3

Back Links

DETAILED DESCRIPTION

WATERLOO STATION