Description

There are two kinds of help point within this station, the standard London Underground help points and the BAA help point in the ticket hall.

The London Underground Help Points

The help points in this station consist of a circular housing with a breakable glass fire alarm button at the top, a larger (green) emergency button in the middle and a smaller )blue) information button towards the bottom.

The speaker and mic grill are to your left of the buttons.

The BAA Help Point

This is on your left just before the first set of automatic doors, as you leave the Underground station. There are two phones, the left-hand (black) is for portering services, whilst the right-hand (green) is for special needs assistance. Lift the phone you need and wait for staff to answer.

Location

In the Ticket Hall

• As you come into the station, go through the luggage barriers, the help point is facing you, on the middle pillar.

On the Platform

There are three London Underground help points on the platform:

• beyond the second set of seats from the rear of the train
• about in the middle of the platform, between the two loading humps
• just before the foot of the first loading hump, as you move from the front of the train

Back Links

FACILITIES

HEATHROW T4 UNDERGROUND STATION

© 2012, Terry Robinson