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There is no escalator-free access to the Underground concourse from the platforms.
There is step-free access from the southbound Bakerloo and stairs access from the Northern and northbound Bakerloo lines to the intermediate level. There is also lift access from the Jubilee Line to the intermediate level. There is stairs access from the intermediate level to the Shell Centre concourse.
There is lift access from the Jubilee Line to the Jubilee Line concourse and from here to the mainline concourse.
There is stairs-only access between the Underground concourse and the Waterloo & City Line. There is stairs access between the Underground and mainline concourses.
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From the Southbound Bakerloo Line, Platform 4 From the Northbound Bakerloo Line, Platform 3 From the Northern Line, Platforms 1 and 2 From the Jubilee Line, Platforms 5 and 6 |
The doors will open on your left as you face the front of the train. There's tactile paving along the edge of the platform.
Ideally, you should go through the first gap from the front of the train, this gives you step-free access to the intermediate level concourse. Go down the slope, continue to the wall in front of you, turn left then take the turning right into the concourse, the escalators to the Underground concourse are to your right.
If you take the second turning from the front, you go down a slope, then a flight of steps, then continue into the concourse. The escalators to the Underground concourse are to your right. Continue from the Intermediate Level Concourse.
The doors will open on your right as you face the front of the train. There is tactile paving along the edge of the platform.
Ideally, you should go through the second gap from the rear of the train, continue down the slope then go up a flight of steps and continue forward, ignoring the turning to your right, into the intermediate level concourse. The escalators to the Underground concourse are to your right. If you take the first passage from the rear, you go down a flight of steps then up another flight into a passage which veers left. Ignore the turning right, continue to the wall in front of you and turn left. Take the turning right into the concourse. The escalators to the Underground concourse are to your right. Continue from the Intermediate Level Concourse.
The doors will open on your right as you face the front of the train. There's tactile paving along the edge of these platforms. You should, ideally, go through the second gap from the rear of northbound (front of southbound) trains as this is indicated as the exit. Having gone into the passage, take the turning towards the rear of northbound (front of southbound) trains and go up a flight of steps to the intermediate level. Turn right and continue into the concourse, the escalators to the Underground concourse are to your left.
From here, you have escalator access to the Underground concourse and escalator or stairs access to the Shell Centre exit. If you wish, you also have escalator or lift access to the Jubilee Line concourse, via a long passage with optional travelators.
If you've come from the Bakerloo Line turn right, otherwise turn left, towards the escalators. The right-hand escalator is normally the one you need. Go up to the Underground concourse.
Follow the left-hand side, from the top of the escalator. There are two Wide Aisle Gates to your right, the one beyond the slope down is normally the one you'd need, whilst the exit gates are beyond this, in front of the escalators towards the Jubilee Line, towards the far side of the concourse. Go through the gates and follow the left-hand side, avoiding the turning left which is the exit from the Waterloo & City Line, to the escalators to the mainline concourse. The left-hand escalator is normally the one you need, go up to the mainline concourse, you're beside the entrance to platform 18, which is to your right. If you prefer to use the stairs, move beyond the right-hand escalator, there's a wall between this and the foot of the stairs. You go up four flights of steps into the mainline concourse. See our guide to Waterloo Mainline Station for more details.
During peak hours, you'll be able to continue forward, through the gates in front of you, to the steps towards the platform. You go down two flights of steps to platform level then turn left onto the platform, the train wil come from your right, you're near the front of the train.
Otherwise, follow the left-hand side from the top of the escalator. There are two Wide Aisle Gates to your right, the one beyond the slope down would normally be the one you'd need, whilst the exit gates are beyond this, in front of the escalators towards the Jubilee Line, towards the far side of the concourse. Go through the gates, turn right and continue, unfortunately across the flow of traffic, following the gate line, to the wall in front of you then turn left. Take the turning right into the area outside the entrance to the Waterloo & City Line then turn left (180 degrees), go down two flights of steps to platform level then turn left onto the platform. The train will come from your right, you're near the front of the train. See our guide to Waterloo Mainline Station for more details.
If you've come from the Bakerloo Line, turn left, otherwise turn right towards the steps and escalators. The left-hand escalator is normally the one you need, whilst the steps are between the escalators.
If you use the steps, you go up 11, 5 x 17 then three steps to street level.
There are two gate lines in this concourse, one towards the London Eye, in front of you and the other to your right (180 degrees) onto York Road.
The exit Wide Aisle Gate is at the left-hand of the gate line onto York Road, whilst there are normal automatic exits towards the left-hand end of the gate line in front of you. If you used the automatic gates in front of you, you can go through the gates and turn left towards the London Eye, or turn left again (180 degrees in all) towards York Road.
If you've come from the Bakerloo Line turn left, otherwise turn right towards the steps and escalators to the Shell Centre exit. Take the turning right, just before the foot of the escalators and follow the passage, which veers right between the two right turns which you should ignore. Beyond the second turning are two travelators with a walkway between. The right-hand travelator is normally the one you need. Beyond the end of the travelator, take the first turning right into the Jubilee Line interchange. You need to go into the left-hand of two passages on the far side of this area, otherwise you'll find downward escalators in front of you, though the lift would be in a recess to your right.
Go into the left-hand passage and continue up the escalators into the Jubilee Line concourse. The exit gates are in front of you, with the Wide Aisle Gate at the left-hand end of the gate line. Go through the gates.
Waterloo Road is to your left, whilst exit 2 of the mainline station is in front of you, on your right.
The doors will open on your right as you face the front of the train, there's a barrier along the edge of these platforms with doors which are only open whilst a train is standing at the platform.
From here, you can reach the intermediate level via escalators from either end of the platform, or via the lift from the middle. This lift also gives access to the Jubilee Line concourse.
Go into the passage in the middle of the platform. If you've come from the westbound, platform 6, the recess to the lift will be on your left, otherwise on your right. See the lift page for more details.
Go up to the Jubilee Line concourse (using the button marked "T"), turn right from the lift and continue to the gate line. the exit Wide Aisle Gate is at the left-hand end of the gate line, whilst the normal automatic exits are to your right of this. Continue forward and turn left, beyond the barrier, into the exit section of the concourse and go through the gates. Having gone through the gates, Waterloo Road is to your left and exit 2 to the mainline station is in front of you, on your right.
Go up to the intermediate level (using the button marked "I"), turn left from the lift and continue, across the interchange area into one of the passages in front of you, Continue to the exits.
At the time of our survey, it wasn't clear which direction was favoured as entrance or exit. There are two passages near each end of each platform into the central reservation from which escalators leave to the intermediate level, the left-hand escalator is normally the one you need. The exit to the Jubilee Line concourse, however is nearer the rear of westbound (front of eastbound) trains, so we'll give directions which favour this route.
From the eastbound, go towards the front of the train, ideally go through the last gap before the end of the platform and turn right towards the escalators.
From the westbound, go towards the rear of the train and, ideally go through the second gap before the end of the platform and turn left towards the escalators. Go to the intermediate level.
Take the first turning left and continue, up the escalators in front of you, into the Jubilee Line concourse. The exit gates are in front of you, with the Wide Aisle Gate at the left-hand end of the gate line. Go through the gates, Waterloo Road is to your left, whilst exit 2 of Waterloo Mainline Station is in front of you, on your right.
Take the first turning right. Continue to the wall then turn left. This passage contains two travelators with a walkway between them., the right-hand travelator is normally the one you need. At the end of the travelator, you can either take the first turning left towards the Underground concourse, or continue forward for the Shell Centre exit.
Take the first turning left beyond the travelator and continue to the escalators. The right-hand escalator is normally the one you need. Go up into the concourse, the exit gates are in front of you, though the Wide Aisle Gates are to your right, towards the middle of the gate line, the first one is normally the exit. Go through the gates and follow the left-hand side, avoiding the left turn, which is the exit from the Waterloo & City line, towards the escalators into the mainline concourse, the left-hand escalator is normally the one you need. Go up into the mainline concourse, you're beside the entrance to platform 18. If you prefer to use the stairs, move beyond the right-hand escalator, there's a wall between this and the foot of the stairs. You go up four flights of steps into the mainline concourse.See our guide to Waterloo Mainline Station for more details.
Take the first turning left beyond the travelator and continue to the escalators. The right-hand escalator is normally the one you need. Go up into the concourse, the exit gates are in front of you, though the Wide Aisle Gates are to your right, towards the middle of the gate line, the first one is normally the exit. Go through the gates, turn right and continue, unfortunately across the flow of traffic, following the gate line, to the wall in front of you then turn left. Take the turning right into the area outside the entrance to the Waterloo & City Line then turn left (180 degrees), go down two flights of steps to platform level then turn left onto the platform. The train will come from your right, you're near the front of the train. See our guide to Waterloo Mainline Station for more details.
Continue forward from the end of the travelator, following the passage which veers left. Ignore the first turning right, which leads to the Northern Line and continue into the concourse. The escalators and steps to the Shell Centre concourse are on your right. The left-hand escalator is normally the one you need, whilst the steps are between the escalators.
If you use the steps, you go up 11, 5 x 17 then three steps to street level.
There are two gate lines in this concourse, one towards the London Eye, in front of you and the other to your right (180 degrees) onto York Road.
The Wide Aisle Gate is at the left-hand of the gate line onto York Road, whilst the normal automatic exits are towards the left of the gate line in front of you. If you used the normal automatic gates, you can go through the gates and turn left towards the London Eye, or turn left again (180 degrees in all) towards York Road.
© 2008, Terry Robinson