Environs – Waterloo
The road network around this station is on two levels. The upper level includes York Road, Station Approach and Station Approach Road, whilst the lower level includes Mepham Street, Waterloo Road and Sandell Street.
The station is bounded to the northwest by York Road, running northeast/southwest; to the northeast by Station Approach, running northwest/southeast; to the southeast by Station Approach Road, running northeast/southwest and on the southwest by Leake Street, running northwest/southeast, under the tracks.
At a lower level, Mepham Street, running northwest/southeast, lies northeast of Station Approach. Mepham Street continues into Waterloo Road, which continues southeast past exit 2 of the station before veering east, away from the station complex. A service road, West Street, runs northeast from Leake Street to a dead end under York House which is adjacent to the station. Sandell Street, which passes an entrance to Waterloo East Station, leaves northeast from the junction of Mepham Street and Waterloo Road, about opposite exit 2 of this station.
Entrances and Exits
There are nine entrances/exits to this station;
- Exit 1, at the southeast end of the mainline concourse, onto Station Approach Road.
- Exit 2, onto Station Approach at concourse level and Waterloo Road at the lower level.
- Exit 3, onto Station Approach.
- Exit 4, via escalators and subway onto Tenison Way, at the lower level.
- Exit 5, via steps down onto Station Approach.
- Exit 6, from the northwest end of the mainline concourse, via the foot bridge to either side of York Road.
- Exit 7, via steps to the Waterloo & City Line.
- The un-numbered exit, via steps and escalators to the Underground station.
- The un-numbered exit via steps, escalator or lift to Waterloo East Station.
Exit 1
This is level access from Station Approach Road, you enter facing northwest, beside the entrance to platforms 1 – 2.
Exit 2, Waterloo Road and Station Approach
This exit is on two levels. The level access route into the concourse leaves Station Approach from the taxi rank, whilst the lower level is off the southwest side of Waterloo Road.
The Level Access Exit
You enter the station facing southwest and continue forward into the concourse.
Southeast Side, Going Southwest
post box, probably closed seats |
Northwest Side
Southeast rail map |
This exit is on the northeast side of a recess from the mainline concourse with:
northwest Side
blank |
Northeast Side, Going Southeast
2 down escalators to lower level level walkway to taxi rank up escalator from lower level down escalator to lower level |
Southeast Side, Going Southwest
door to lift call button (down) |
The Waterloo Road Exit
This is shared with the Jubilee Line entrance to the Underground station.
You enter facing southwest, up a slight slope, into the low level concourse. There are two entrances into this space, the second (northwest) entrance is nearer the Jubilee Line concourse of the Underground station.
Northeast Side, Going Southeast from the First Entrance
West Cornwall Pasty Co. flower stall window onto Waterloo Road |
Southeast Side, Going Southwest
Starbucks, at end of passage, closed at the time of our survey |
Southwest Side, Going Northwest
MacDonald’s, entrance in passage wall retreats southwest across second entrance to MacDonald’s passage to lift down escalator from mainline concourse up escalator to mainline concourse large billboard fruit stall 2 Barclays cash machines 2 down escalators from mainline concourse blank wall Tube map steps up southwest towards Waterloo & City Line wall retreats into Jubilee Line concourse |
Northwest Side
entrance/exit to Jubilee Line concourse |
The passage to the Lift
Southeast Side, Going Southwest
mobile phone top-up machine 2 billboards Tube map control to lift (up) door to lift |
Northwest Side
barrier beside escalators |
Exit 3, Level Access from Station Approach
You enter the mainline concourse via a short passage, facing southwest, opposite platform 13.
Southeast Side
Costa Coffee, entrance in the passage and mainline concourse |
Northwest Side
Network Rail offices, entrance on Station Approach |
Exit 4
Tenison Way is a short road which curves under the arches opposite the station at the lower level.
You go down 14 then 14 steps, going south, from the pavement on Tenison Way, into the subway. The subway veers right (southwest) before the escalators into the mainline concourse, the right-hand escalator is normally the one you need, you enter between exits 3 and 5.
The Subway, Going South from the Foot of the Steps
Left-Hand (East) Side Going South
tactile at foot of steps slope up bus map wall retreats blank door 2 billboards blank door |
West Side
billboards |
North End
steps from Tenison Way |
Southwest Side, Going Northwest
down escalator from mainline concourse up escalator to mainline concourse |
Exit 5, Stairs Access from Station Approach
This is the original main entrance to the station with decorative features outside and the clock inside.
You go up 13 then ten steps, going southwest, from Station Approach, into the mainline concourse, opposite the former Eurostar section of the station.
Exit 6, York Road
You leave the station facing west onto the foot bridge which crosses West Street before entering York House. The foot bridge veers right (northwest) across York Road, towards the Shell Centre, however the entrance to the Shell Centre was blocked at the time of our survey.
There are two stairs routes from York Road onto this bridge, the one from the southeast side (nearest the station) is closed between 20:00 and 07:00.
From the Southeast Side of York Road
You enter facing southeast, go up 10 steps, going southeast. Turn left (180 degrees northwest), go up 10 steps, going northwest. Turn left (180 degrees, southeast), go up 10 steps, going southeast. Turn left (180 degrees, northwest), go up nine steps, going northwest then turn left (southwest) onto the foot bridge.
Turn left towards exit 6 of the mainline station, turn right (northwest) towards the Shell Centre.
From the Northwest Side of York Road
The foot of these steps is between the London Eye and the Shell Centre entrance to the Underground station.
You go up 16, 12 then 14 steps, going northeast, onto the foot bridge. Turn right and follow this foot bridge into exit 6 of the station.
Exit 7, the Waterloo & City Line
This is located in the mainline concourse, opposite platforms 7 – 8. You go down 13 then 13 steps, going northwest into the lower passage. See the detailed description of the Waterloo & City Line for details.
To the Underground Station
This un-numbered exit leaves opposite platform 18. You go down the left-hand escalator into the Underground concourse. Alternatively, you can use the steps to the left (southwest) of the escalators, you go down 4 x 13 steps, going northwest, into the Underground concourse. See our guide to Waterloo Underground Station for details.
To Waterloo East Station
You can leave the mainline concourse via stairs, escalator or lift to the passage. See our guide to Waterloo East Station for more details.
Local Road Crossings
The Junction of York Road (Northeast/Southwest), Station Approach (Southeast) and Mepham Street (Southeast)
There’s tactile paving throughout and a sounder indicates when it’s safe to cross.
Northeast Arm, York Road
This is a single-stage crossing with push button and rotating cone to your left as you cross in either direction.
Southwest Arm, York Road
There’s no pedestrian crossing at this point. the nearest crossing is opposite the Shell Centre entrance, southwest of this junction.
Station Approach
There’s no pedestrian control at this crossing. Traffic, mainly taxis, comes from the southeast, into York Road.
Mepham Street
There’s no pedestrian control at this crossing, though we noted only light traffic at the time of our survey.
Station Approach
There’s a zebra crossing just beyond (northwest of) exit 5, just before the end of the pavement. You should cross here and continue on the other side of Station Approach towards York Road.
Mepham Street
There’s a zebra crossing, continuing from the northeast side of the dividing pavement between here and Station Approach, opposite the crossing from exit 5.
Waterloo Road
The crossing is slightly left (northwest) of exit 2, as you leave the station. This is a single-stage crossing with sounder and tactile paving. There’s a post with push button and rotating cone to each side of you as you cross in either direction.
Local Buses
ON the Southwest Side of Station Approach
There are two bus stops between exits 3 and 5 of the station:
- Bus Stop A, buses towards Millbank, 507.
- Bus Stop B, southeast of Stop A, serving buses towards Parliament Square and Victoria, 211.
On the Southeast Side of Yourk Road
- Bus Stop W, Waterloo Station York Road, serving buses towards Vauxhall, Victoria and the Oxo Tower, 76, 77, 211, 341, 381, 507, N76 and N381. The 341 is a 24 hour service.
On the Southwest Side of Waterloo Road
- Stop C, a few metres southeast of exit 2, serving 26, 76 and N76 towards Bank. There’s a shelter and ticket machine beside this stop.
- Stop F, a few metres northwest of exit 2, serving 4, 172 and 341. The 341 is a 24 hour service. The shelter and ticket machine are on the wall, just beyond the stop itself.
On the Northeast Side of Waterloo Road
- Stop D, southeast of the crossing from exit 2, called Waterloo Road, serving: 59, 68, 168, 171, 172, 176, N68 and N171. The 176 is a 24 hour service. There’s also an Express Coach X68, Monday to Friday PM peak hours.
- Stop E, northwest of Sandell Street, serving: 1, 188 and N1. The 188 is a 24 hour service.
On the South Side of Tenison Way
- There are three bus shelters at an angle in the pavement off the end of the steps from the subway. These are all designated Stop H, serving 521, towards Holborn.
Local Features
Northwest Side of Station Approach Road
tactile paving indicates exit 1 left turn into Station Approach |
Southwest Side of Station Approach, Going Northwest
left turn from Station Approach Road exit 2 tactile paving indicating end of taxi pick-up queue. Queue from southeast taxi drop-off, on island in Station Approach, cross and continue into exit 2 2 exits from M&S; Simply Food billboard blank door 2 billboards Station Reception bus stop, alighting point Costa Coffee exit 3, step-free access to station Network Rail offices bike park to right blank doors blank wall bus ticket machine down slope Bus Stop B, buses towards Parliament Square and Victoria, 211 2 bus ticket machines bus map noisy vent, Dry Riser Inlet bus shelter bus map Bus Stop A, buses towards Millbank, 507 bus ticket machine blank wall slope steepens wall curves left (west) Exit 5, up steps, the Clock Entrance underpass to South Bank to right bus map pavement veers right bike park on left tactile paving indicates zebra crossing of Station Approach |
The pavement stops here, you should cross Station Approach via the zebra crossing.
Northeast Side of Station Approach, Going Northwest from the Zebra Crossing
tactile paving indicates crossing of access way blocked access way from Mepham Street tactile paving pavement continues to York Road |
Southeast Side of York Road, Going Southwest from Station Approach
There’s a row of pillars outside the building, note that this is not the outside of the station.
Smaland Coffee Cost Cutter stairs to foot bridge. |
This staircase is closed from 20:00 to 07:00. Outside these times, cross York Road and reach the station via the foot bridge, from the Shell Centre.
Continuing, Under the Foot Bridge
hair dresser Chicken Cottage Waterloo News Agents Et Su Cafe Bus Stop W, Waterloo Station York Road, bus shelter and ticket machine on the kerb side of the pavement Avis Car Rental Cafe Quattro Elizabeth House Colour Print Shop sight seeing bus tour |
We’re opposite the London Eye. The remainder of this road lies beyond the scope of this survey.
Northeast Side of Waterloo Road, Going Northwest
Bus Stop D phone boxes on the kerb side crossing to exit 2 Sandell Street Bus Stop E |
This side of the road continues beside the railway arches into Mepham Street, there’s an alighting point from buses terminating at Waterloo Station on this side.
Southwest Side of Waterloo Road, Going Northwest
Bus Stop C exit 2 crossing of Waterloo Road Bus Stop F under the foot bridge to Waterloo East Station access way slight left turn into Mepham Street |
Mepham Street slopes up to the level of Station Approach. There’s a zebra crossing over Mepham Street, opposite the zebra crossing across Station Approach, towards exit 5.